Support

We're happy to help.

Email us anytime at hello@voliturn.com and we'll get back to you. Below are answers to the most common questions.

How do streaks work?

A day counts toward your streak only when every habit and scheduled session is done. Miss any of them and your current run resets — but your lifetime best streak is saved forever and always shown. Strict daily bar, forgiving memory.

What are flames?

You earn a flame every full day you complete (with bonus flames at 7, 30, and 100-day streaks), up to a bank of 20. Flames are your safety net.

How do I spend flames?

Two ways: spend 3 flames to skip a single task for the day (it still counts toward your day), or spend 1 flame to protect a streak day you missed. You can open the flame page from the 🔥 chip on the Today screen to skip tasks or see your balance.

How do I change or remove my routine?

Go to Goals → Routines, tap a routine to preview it, and choose to set it as your daily routine. Opening your already-active routine lets you remove it. You can also build your own with "Build your own routine."

What are long-term goals?

In Goals → Plans you can adopt a multi-week program (like Couch-to-5K). Its sessions drop into your Today list on the days you choose and count toward your streak. Plans are grouped by Beginner, Moderate, and Advanced.

How do I set reminders?

Open the You tab to enable a daily reminder and a streak-saver nudge, and pick the times. You'll be asked to allow notifications the first time.

How do I reset everything?

On the You tab, tap "Reset all progress." This clears your streak, flames, active routine, adopted goals, and anything you created. It can't be undone.

Still stuck?

Email hello@voliturn.com with your question and your device/iOS version, and we'll help you out.